Clinical Services

January 2024 Update

Clinical services update Jan 29, 2025

Our Clinical Waitlist is currently open with limited availability, so you may be placed on a waitlist until a clinician becomes available.

This page is updated monthly. Please thoroughly read our frequently asked questions (FAQ) at the bottom of this page.

We apologize for the inconvenience but we have limited availability for a Spanish-Speaking therapists at this time.

Fill out the Clinical Intake Form if you are interested in seeking therapy at Rainbow. As of August 1st, 2023, we have implemented a service time limit policy for our clinical therapy services. Read more about the new policy in our FAQ section.

For more resources, call our Confidential Intake Line, where you will be asked to leave us a message and we will return your call in 7 business days.

Read our Privacy Notices in English and Spanish.

Covid-19 and facility update

We are offering in-person and virtual therapy! Rainbow has settled in our new Concord location at 2380 Salvio Street, Suite 301, Concord CA 94520. If you would like to stop by the new space, make an appointment, otherwise, we are open Monday through Friday from 10am-3pm.

Overview of services

Due to the experiences of rejection & discrimination encountered by LGBTQIA2S+ individuals, it is vital to have a safe space to explore these issues. Rainbow offers hope when it is most needed.

We provide clinical and peer groups for LGBTQIA2S+ to promote acceptance, bring people together, and improve communication.

Rainbow delivers outpatient mental health services, specifically serving lesbian, gay, bisexual, transgender, and questioning LGBTQIA2S+ communities. We offer:

Individual therapy

Relational therapy

Group therapy

Contra Costa Health Plan Medi-Cal accepted. We have a one-year service limit for our clinical services, including case management.

Confidential Intake Line*

Call (925) 692-2056 • not a crisis line

Call our Confidential Intake Line to get connected to services, community resources, or general information. When contacting our Confidential Intake Line, you will be asked to leave a message, and we will get back to you within 7-10 business days to discuss your needs. Please read our Frequently Asked Questions section for more information.

* We are not a crisis center and cannot respond as such. If you are in crisis go to your nearest emergency room or dial 911.

Support and peer groups

View our Adult and Youth groups →

In addition to therapy, we have different (in-person and virtual) support and peer groups for people to connect with others in the community in a positive space.

Online intake form--Immediate Openings Available

Rainbow Community Center offers therapy for LGBTQIA+ individuals, couples, and families of all ages.

Para Ilenar el formulario en Español, visite esta página rainbowcc.org/saludmental.

IMPORTANT: If you are experiencing an emergency, please dial 911 or go to the nearest emergency room. If you are in crisis and need to speak with someone right away, you can call 1-800-273-TALK, or text CONNECT to 741741 to talk with a trained crisis counselor. We do NOT accommodate mental health emergencies due to the outpatient setting of our center.

How does it work?

Fill out this form in full and understand the following information.
- Disclaimer: By filling out this intake, you will be added to a confidential database that is accessible by any of our clinical team.
Within 1-2 weeks, the Clinical Team will give you a call and talk with you about your interest in our services and talk with you more about therapist availability.
Once you have been matched with a therapist, they will reach out to you to set up an appointment and send along the necessary paperwork.
- Rainbow is open Monday-Friday, we do not provide weekend sessions.
- As of August 1st, 2023, we have implemented a 1-year service time limit policy.
- When you are assigned a clinician, they will share more information about the policy.
  - We offer both Telehealth and in-person appointments, dependent on client preference and therapist availability.
  - If there is a high demand for therapy services, there may be a long wait time to be assigned a clinician. We will occasionally contact you by phone or email to request an update on your interest in remaining on the therapy waitlist. Please respond to our email so we can keep an accurate list of prospective clients. We will reach out to you three times, and we if we do not hear back from you, we will assume you are no longer interested and will remove you from the list.
Please note that if you have a child under 12 and parents are divorced we will need a copy of divorce custody agreement.

Do we take insurance?

We currently ONLY take Contra Costa Health Plan (CCHP) MediCal insurance, and if you have a different type of insurance, a sliding scale fee will be determined with a clinician before beginning services.